Neo Direct Phone Numbers and Emails

Customer Service:

  • +44 113 350 2501
  • +44 845 533 3085
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Neo Direct Emails:

Customer Service
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Neo Direct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Neo Direct is 441133502501. 52% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday.

  • People call Neo Direct mainly because of return/ replace, account, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Neo Direct Website:

Neo Direct Help Center:

Corporate Office Address:

Neo Direct Ltd
Unit 1A Darnall Works, Butterley Street
Leeds, England LS10 1AW
United Kingdom

Other Info (opening hours):

Opening Times:

Monday – Friday: 8:00am – 4:00pm

Closed Bank Holidays

More contact details

Neo Direct Rating Based on 2 Reviews

Rating details

5.0
more details
Diversity of Products or Services
Billing Practices
Discounts and Special Offers
Website

Rating stats

Rating trend

Summary of Neo Direct Customer Service Calls

25 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Neo Direct?

Shipping and Delivery Question:

  • “Wrong item delivered”
  • “Parcel getting delivered to wrong address tomorrow”
  • “My parcel has still not arrived”

Return/ Replace Question:

  • “Returns”
  • “For part replacement”
  • “Return”

Account Question:

  • “I can't access my account”

Other Question:

  • “Faulty suitcase zip”
  • “Help on am order”
  • “Doesn't woe”

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